Artibot AI Chat GTM Event Listener

Track Artibot AI chatbot interactions in GTM. Monitor widget expand/collapse, chat start, messages, and chat end with artibot_action and artibot_id variables.

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Event fired

artibot_event

Key variable

artibot_action

Artibot AI

Overview

Artibot is an AI chatbot tool for lead generation and customer engagement. This listener hooks into Artibot's window.artibotApi interface to track 6 key interactions.

Event fired: artibot_event Variables: artibot_action, artibot_id

Tracked Events

artibot_action	Description
`widget expanded`	Chatbot opens
`widget collapsed`	Chatbot closes
`chat initiated`	Conversation starts
`visitor message sent`	User sends message
`visitor message received`	Bot replies
`chat ended`	Session complete

Installation

html

<!-- GTM Custom HTML Tag: Artibot AI Listener -->
<script>
(function() {
  function artibotPush(action, extra) {
    window.dataLayer = window.dataLayer || [];
    window.dataLayer.push(Object.assign({
      'event': 'artibot_event',
      'artibot_action': action,
      'artibot_id': window.artibotApi ? artibotApi.getBotId() : ''
    }, extra || {}));
  }

  var initArtibot = function() {
    if (typeof window.artibotApi === 'undefined') return;
    artibotApi.on('bot:ready', function() {});
    artibotApi.on('bot:expanded', function() { artibotPush('widget expanded'); });
    artibotApi.on('bot:collapsed', function() { artibotPush('widget collapsed'); });
    artibotApi.on('chat:started', function() { artibotPush('chat initiated'); });
    artibotApi.on('chat:messageSent', function() { artibotPush('visitor message sent'); });
    artibotApi.on('chat:messageReceived', function() { artibotPush('visitor message received'); });
    artibotApi.on('chat:ended', function() { artibotPush('chat ended'); });
  };

  window.addEventListener('load', initArtibot);
})();
</script>

Data Layer Output

json

{
  "event": "artibot_event",
  "artibot_action": "chat initiated",
  "artibot_id": "bot_abc123"
}

Trigger Configuration

Trigger Type: Custom Event
Event Name: artibot_event

Variables to Capture

Variable Name	DL Key	Example
DLV – Artibot Action	`artibot_action`	`"chat initiated"`
DLV – Artibot ID	`artibot_id`	`"bot_abc123"`

GA4 Mapping

GA4 Event	Condition	Parameters
`chat_widget_open`	artibot_action = widget expanded	chat_platform: "artibot"

Related Listeners

More Chat Widgets

Chaport Chat

chaport_Action

ChatBot

chatBot_Interaction

Chatflow

chatflow_interactions

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