Chat Widgets
Capture chat engagement, conversation starts, and email captures from 36 live chat tools.
36 listeners
Artibot AI
Track Artibot AI chatbot interactions in GTM. Monitor widget expand/collapse, chat start, messages, and chat end with artibot_action and artibot_id variables.
artibot_eventChaport Chat
Track Chaport live chat interactions in GTM. Monitor chat open/close, messages, and operator availability with ChatAction variable.
chaport_ActionChatBot
Track ChatBot.com chatbot interactions in GTM. Monitor widget open/close, conversation start, messages, and conversation end with chatAction variable.
chatBot_InteractionChatflow
Track Chatflow chatbot interactions in GTM. Monitor widget open, messages, and lead captures with chat_Action variable.
chatflow_interactionsChatlio
Track Chatlio Slack-integrated chat widget interactions in GTM. Monitor open, close, messages, and offline events with chatlio_action variable.
chatlio_eventChatStack
Track ChatStack live chat interactions in GTM. Monitor chat open, messages, and offline events with chatStack_Action variable.
chatStackEventComm100
Track Comm100 enterprise live chat interactions in GTM. Monitor chat start, messages, ratings, and offline events with comm100_action variable.
comm100_interactionsCrisp Chat
Track 7 Crisp chat interactions in Google Tag Manager including chat initiated, messages sent/received, email capture, helpdesk queries. Capture CrispSessionID and CrispEmail.
CrispInteractionsCustomerly.io
Track Customerly.io chat interactions in GTM. Monitor widget open, messages, email capture, survey responses, and in-app messages with customerly_action variable.
customerly_EventDrift Chat
Track 18 Drift chat interactions in Google Tag Manager including meeting bookings, email captures, playbook firings, and GDPR clicks. Complete dataLayer reference.
driftchat_actionFreshchat
Track Freshchat (Freshdesk Messaging) interactions in GTM. Monitor widget open/close, conversations, messages, and bot interactions with freshEvent_type variable.
freshChat_EventHelpCrunch Chat
Track HelpCrunch chat interactions in GTM. Monitor widget open/close, messages sent/received, email capture, and knowledge base usage with chatAction and chatMessage.
helpcrunch_chat_actionHelpScout
Track HelpScout Beacon chat and knowledge base interactions in GTM. Monitor open/close, messages, search queries, article views, and email captures with chatBeaconId and chatAction.
Helpscout_InteractionHubSpot Chat
Track HubSpot live chat and chatbot interactions in Google Tag Manager. Monitor conversation started, widget load, and visitor messages using HubSpot's hsConversationsOnReady API.
conversationBeganIntercom
Track Intercom chat widget interactions in Google Tag Manager. Fire GA4 events on intercomOpened and intercomClosed using Intercom's native onShow and onHide callbacks.
Jivo Chat
Track JivoChat widget interactions in GTM. Monitor chat open, messages, calls, email capture, and CRM actions with chatAction and chatWidgetID variables.
jivochat interactionKustomer
Track Kustomer chat widget interactions in GTM. Monitor open, close, conversation events, and satisfaction scores with chat_Action variable.
Kustomer_Chat_EventLiveChat
Track LiveChat widget interactions in Google Tag Manager. Monitor window open/close, messages, form submissions, ratings, and greeting interactions. Capture chatAction and greetingId.
livechat interactionMessageBird
Track MessageBird / Bird Inbox chat widget interactions in GTM. Monitor widget open, close, messages, and channel interactions with chatAction variable.
messageBirdEventOlark Chat
Track Olark chat interactions in GTM. Monitor chat start, messages, operator availability, and offline messages with chatAction and chatMessage variables.
OlarkChatActionOnWeb Chat
Track OnWeb Chat interactions in GTM. Monitor widget open, close, messages, and offline events with chatAction variable.
onWebChat_ActionPure Chat
Track Pure Chat interactions in Google Tag Manager. Monitor chat widget open/close, messages, and operator availability with chatAction and chatId variables.
pure chat interactionReve Chat
Track REVE Chat interactions in GTM. Monitor widget open, messages, co-browsing, video calls, and offline messages with revechat_type variable.
revechat_interactionRingCentral
Track RingCentral Engage digital chat interactions in GTM. Monitor widget interactions and conversation events with rcEventType variable.
ringCentralEventsSalesmate
Track Salesmate CRM chat widget interactions in GTM. Monitor open, messages, and lead capture events with salesmate_action and event_type variables.
salesmate_EventSmartsupp Chat
Track Smartsupp live chat interactions in Google Tag Manager. Monitor chat open, messages sent/received, and agent status. Capture chatAction and visitorID.
SmartsuppChatEventSnapEngage
Track SnapEngage chat interactions in GTM. Monitor open, close, messages, lead capture, and case creation with SnapEngage_eventAction variable.
snapEngageEventSocial Intents
Track Social Intents chat (Slack/Teams integration) in GTM. Monitor chat open, messages, and offline events with chatAction variable.
socialIntents_ActionSupport Board
Track Support Board chat widget interactions in GTM. Monitor widget open, messages, conversations, and agent events with SBChatOpen, SBMessageSent events.
SBChatOpenTawk.to Chat
Track Tawk.to live chat interactions in Google Tag Manager. Monitor chat start, messages, agent status, form submissions. Capture chatSessionId and chatInteraction.
tawkto_InteractionsTeam Support Chat
Track TeamSupport chat interactions in GTM. Monitor 13 events including chat open/close, messages, ratings, call-me requests with tsAction and tsData variables.
teamSupport_interactionsText Chat
Track Text.com (formerly LiveChat) chat widget interactions in GTM. Capture customer_id, customer_email, chat_id, and 7 interaction types with text_action_type variable.
text_chat_interactionsTidio Chat
Track Tidio live chat and chatbot interactions in GTM. Monitor widget open/close, messages, email capture, and chatbot interactions with chatAction variable.
Tidio_chat_interactionUserlike Chat
Track Userlike chat widget interactions in GTM. Monitor panel open/close, conversation start, messages, ratings, and offline contact with ChatAction and ChatWidgetID.
Userlike_ActionZoho Sales IQ
Track Zoho SalesIQ chat interactions in GTM. Monitor visitor identification, chat start, messages, call events, and Zobot interactions with action variable.
zoho_sales_IQ_eventZopim / Zendesk Chat
Track Zopim / Zendesk Chat interactions in Google Tag Manager. Monitor chat start, messages, and end events with zopimChatAction variable.
zopimChat